Private Lifestyle and Business Concierge
Discreet, problem-solving concierge services for individuals and families facing complex or time-sensitive situations in the UAE. We can help with urgent travel coordination, visa and immigration support, relocation logistics and the management of personal and financial matters during international transitions.
Complex cases resolved
Concierge support
Comprehensive solutions
We handle the complex logistics of living and working in the UAE for people and families worldwide. We're there for everything from travel coordination and visa processing to financial and administrative matters.
Mobility management
Strategic route planning, full itinerary coordination, VIP airport assistance, and real-time flight monitoring.
- Planning out the most efficient route
- Coordinating the entire itinerary
- Flight booking & rebooking
- Private transfers and chauffeur services
Travel & Documentation
Seamless visa applications, residency procedures, document translation, and complete relocation documentation.
- Visa applications & extensions
- Residency cancellation
- Transit visa support
- Apostille
Vehicle & Asset management
We coordinate all aspects of vehicle management in the UAE, including storage, sale, export, and ownership transfer
- Temporary vehicle storage in the UAE
- Coordination of vehicle sales
- Export and international shipment
- Assistance with the paperwork
Property & Household management
Full coordination of property and household matters in the UAE, from property oversight and lease termination to utilities and service contracts
- Property monitoring and oversight
- Utility disconnection or transfer
- Coordination of furniture and appliance
- Professional packing and cataloguing of personal belongings
Financial & Administrative support
Bank account closure coordination, international fund transfers, and currency compliance guidance.
- Foreign exchange control compliance advice
- Financial procedure consultations
- Company formation and liquidation
- Legal support
Relocation & Destination setup
We manage the logistics of moving your life from one country to another and handle the key aspects of your personal, residential, and administrative matters.
- Advisory on selecting countries for temporary or long-term residence
- School search and education advisory
- End-to-end family relocation planning
- Housing search and accommodation coordination
Private Jet Charters
Last-minute private flights worldwide Arrange a private aircraft within hours — wherever you need to go.
- Charter the entire aircraft or join a shared flight
- Aircraft matched to your route and group size
- Flexible departure times and private terminals
- Comfortable, private and stress-free travel
Pet Relocation from UAE
International travel for your pet, handled with care.
We manage documentation, permits and all travel arrangements to ensure a safe and smooth journey.
Travel options:
- Private Jets
- Shared Flights
- Cargo Transport
Complex cases solved
From urgent relocations to the coordination of complex cross-border lifestyles, we have successfully managed the most demanding scenarios
Pet relocation to Vietnam
Coordinated emergency pet transport to Vietnam with Emirates on the next day. Complete documentation, health certificates, and customs clearance handled seamlessly.
Family charter to Armenia
Arranged a private charter flight for a family's departure to Armenia. Complete travel coordination, accommodation arrangements, and ground logistics organized for next-day departure
Complex multi-country coordination
Coordinated a complex cross-border situation involving remote asset management, packing and storage of personal belongings, visa arrangements for a nanny, and her subsequent travel to the UK
Didn't find what you needed?
We specialize in solving complex, non-standard requests. If you have a unique requirement or emergency, tell us about your situation, and our team will contact you within 2 hours to create a custom solution.
Get in Touch
Our concierge team is available 24/7 to assist with your relocation needs. Contact us through any of the channels below.
Location
Dubai, UAE
Global Operations
Frequently Asked Questions
Answers to common questions about our concierge and relocation services.
In which situations can you help?
We provide support for travel and relocation from the UAE when a fast and effective solution is needed. This includes urgent departures from the country, complex visa cases, family relocation, transport of personal belongings and vehicles, and handling personal affairs in the UAE.
How quickly can you begin working on a case?
In urgent situations, we can begin working within a few hours after your request. If an immediate departure is required, we start analyzing documents, planning the route, searching for tickets, and coordinating logistics right away.
Do you handle emergency situations?
Yes. We frequently work on cases that require leaving a country urgently, resolving visa complications, making last-minute changes to an itinerary, or organizing a swift relocation. We focus on creating the safest and fastest course of action.
Can you help with moving to another country?
Yes. We can help identify a country that suits your needs, assist with finding housing and schools at your new destination, and coordinate the entire family relocation process, including support for household staff.
Can you arrange the transportation of personal belongings?
Yes. We organize the packing of items with photo and video documentation, cataloging, temporary storage, and international shipping. We coordinate the entire process and keep you informed at every stage.
Do you assist with pet transport?
Yes, we organize end-to-end travel for your pet. We help with documentation, veterinary certificates, choosing a pet-friendly airline, and coordinating all details with the carrier. In urgent cases, we can arrange for the animal to travel without the owner.
Can you help with a vehicle?
Yes. We can organize temporary storage, sale, or export of a vehicle, handle ownership transfer, and manage all the necessary paperwork.
Do you help with settling personal affairs in the UAE?
Yes. We can assist with terminating a lease agreement, recovering a security deposit, disconnecting utilities, canceling subscriptions, and selling furniture or appliances.
Do you work with visas and immigration matters?
Yes. We assist with visa applications and extensions, including transit visas, document translation and apostille, and residency cancellation.
Can you arrange a private or charter flight?
Yes, we can quickly organize private and charter flights to almost any destination worldwide. If you need to depart urgently and scheduled flights don't suit your timing or route, we will find the right aircompany for your needs.
Can you arrange a private or charter flight?
Yes, we can quickly organize private and charter flights to almost any destination worldwide. If you need to depart urgently and scheduled flights don't suit your timing or route, we will find the right aircompany for your needs.
Do you provide family assistance at the airport?
Yes, this is one of our key services. We can meet you at the terminal, help with check-in and luggage, escort you to the business lounge, and stay in touch until your departure. In complex situations, such as delays or route changes, we handle matters on the spot so you can leave without stress.
How confidential is your service?
We fully understand the importance of privacy. All information regarding our clients and their situations is kept strictly confidential.
Do you only work with clients in the UAE?
Our main focus is supporting clients currently in the UAE or those departing from the UAE. However, we coordinate processes involving multiple countries and can manage international relocations.
How does payment for your services work?
After an initial consultation, we assess the scope of work and propose a suitable arrangement, such as a fixed project fee, hourly support, or a custom service package.
How do I get started?
You can contact us via WhatsApp or submit a request through our website. We will then get in touch to discuss your situation and suggest possible solutions.
What our clients say
Real feedback from clients who trusted us with their relocation and concierge needs.
“I had a travel month coming up: a two-day work seminar in the UK, followed immediately by a family holiday in Europe. Coordinating visas for everyone - UK visa for me, Schengen for the whole family - the team took it all off my shoulders. They managed the application forms, booked the biometric appointments, and made sure all the paperwork was spotless. Everything came through on time. I made my seminar, and we had our holiday. No stress, no last-minute panic. Thank you!”
“We needed to get to Russia urgently, but couldn't find any flights from Dubai. The team found us a flight from Oman and arranged the transfer — we flew out the very next day. What stood out was seeing several people ahead of us at the airport turned away because their tickets were invalid. We were so glad we trusted a reliable company to handle it. In a situation like that, you realise how much it matters.”
“When we had to leave quickly with our two dogs, not all the paperwork was in order. The team got everything done in just two days — documents sorted, vet certificates done, and a private jet arranged so the dogs could comfortably stay in the cabin with us. Our manager was on call the whole time, right up to departure. All we had to do was follow the steps. So, we stayed calm the entire time.”